Airways-phonenumber.com makes every effort to provide you with the ability to opt-in and opt-out of receiving communications from Airways-phonenumber.com and/or its partners. Airways-phonenumber.com may send you e-mail about your account, about the services you have purchased, to remind you about services that are available, or in response to your questions. Airways-phonenumber.com may also send you e-mail with information and/or special offers about products and services that may be of interest to you, unless you indicate that you do not want to receive them. In addition, with your assent, our business partners may send you such information.
Payment Information: We will require user credit card or debit card information at the time of purchase of our services, to facilitate transactions online or on phone, whichever way the user chooses the transaction to take place. We will use third party payment processing and payment gateways to verify user credit or debit card information, and to process the transaction.
Technical Information: Airways-phonenumber.com may ask the user for the technical information pertaining to the computer, so that we can resolve technical issues that exist or may arise in your computer system anytime during the service period. This information may include:
- Date of purchase of the computer
- Type, make and model of computer hardware
- Software installed and hardware configured
- Peripherals attached to the computer
- What do we use your information for?
Any information gathered from the user of our services may be used in any of the following ways:
To process transactions: We will ask user to provide his/her required personal information that enables the user buy our services online. This information is required to verify and process transactions through payment gateways and merchant account.
To send e-mails: We may use the e-mail address provided by the user, at the time of registration and purchase of our services, to send to the user the information and updates related to the order placed.
If at all the user agrees to subscribe to our newsletter services, we may also use the e-mail address to send to user the company news, updates, products or service, promotional offers and other such information. Please note that the user can unsubscribe from receiving company newsletters anytime. The instructions to unsubscribe from newsletters are mentioned in detail at the end of each such e-mail.
Use of Remote Access
Airways-phonenumber.com provides online-based subscription technical support, for which our technicians would need access to and control of the subscriber (user) computer system. We use software and tools that enable us take control of user computer remotely. This process of remote access to the user computer allows us identify and rectify technical problems without having to come physically to resolve technical issues.
Airways-phonenumber.com does not access to user computer without prior consent. We also request users to remain present in front of the computer while our support technicians are fixing technical issues.
Our support technicians are thoroughly trained to use remote access software. To avoid any event of access to the user confidential information stored on computer or computer network, Airways-phonenumber.com ensures limited access of the technicians to the data stored on the subscriber computer or network.
Tools Used To Diagnose Technical Problems
Some useful information about user computer system and applications is collected by using online diagnostic tools. Airways-phonenumber.com uses this gathered information to analyze and solve technical problems in the user computer system. We do not collect and use any sensitive information such as history of websites visited, e-mail messages and addresses, passwords, profiles etc.
Do we use any cookies?
Do we record help sessions?
Airways-phonenumber.com may monitor and record online and offline help sessions between end-users and technicians to improve its services. These records will be used to enhance our support knowledge base, improve our services, and company internal research purposes.
Airways-phonenumber.com may use IP addresses of the subscribers of its services. It may help us in tracking user movement, manage the website, analyze trends and collect demographic information for collective use.